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IT Help Desk

  • Ho Chi Minh
  • Experienced (Non - Manager)
  • Permanent
  • Intermediate
  • No Experience
  • Competitive
  • IT - Hardware / Network, IT, Manufacturing / Process
  • 10/04/2019

Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

  • Responsible for Company Standard PC/Desktop/Servers/Workstation and Printers/LAN/WAN/Wireless/VOIP, management & maintenance of information systems (including hardware and software).

  • Supporting end-users
  • Managing and maintaining office equipment including but not limited to: PC Laptop, printers, photocopier, fax, and analog telephones, VoIP devices
  • Installing and configuring computer hardware, OS (Windows, Linux and MAC) and new applicationsMonitoring and maintaining computer systems and networks
  • Troubleshooting system and network problems, diagnosing and solving hardware/software faults
  • After office hours on-duty support for IT Department (ad-hoc basis subject to business requirements)
  • Performing related duties as assigned
  • Maintaining compliance with all company policies and procedures.

Job Requirement

  • Associate degree or equivalent in Computer Science / Computer Engineering
  • 1 to 2-year experience in IT department or meets equivalent skill requirements primary experience in helpdesk.
  • Experienced in IT procurement and asset management is prefer.
  • Have experience working with network devices such as switches, IP phone, laptops, PCs, access point radio.
  • Ability to work independently and as part of a team.
  • Adaptable, meticulous, innovative and self-motivated with good problem solving skills in a dynamic environment.
  • English communication.

 

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